I've been here twice for hair, manicures and pedicures. I always get what I wanted by the time I walk out the door. The two people I've got nicked me around my cuticles a couple times which hurt but I'm kinda used to it any where I go but other than that it comes out great, the lady I had gave me a great massage on my legs to the point I almost fell asleep and she wasn't in a rush. Only complaint is she PULLED my hang nails from my toes and you risk infection doing that. Next day my toe is now swollen and in pain which means infection from her pulling and not clipping.Anyways, the place is always nice and clean. It is also located on the 2nd floor above the Italian restaurant. :)