The only reason I will give 3 stars is based on the nail personal I had today which were excellent, other wise would be 1. The salon is ok, but I could not believe when I called this morning and ask for an app with Christie. He confirm my app and when I got there, I again confirmed who would be performing my services and again he confirmed Christie. at the end of my app I realized i had Holly (which was great).I requested someone who was recommend to me. He lied twice about it. I don't understand. I will give another app to try it out. Customer service people! I do have many choices. :(