The staff is fantastic. Everyone is kind, upbeat, helpful, and attentive. The bouldering is top notch and the facilities are good. Parking is a bit tight so ride your bike if you can. Would be nice if they had more bike parking outside on ground level; they have indoor bike parking which is a nice touch but it's on the 2nd level. My complaint is the lack of vertical routes. Bummer for me; I much prefer top roping to bouldering. I'd expected a new climbing gym in a big warehouse to have significant top roping! There are autobelays which is a plus though.