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  • 6-3-17. Took my friend for a birthday lunch. I tried to make a reservation, but was left on hold for 4 minutes. Finally, I hung up and decided to take my chances for a table. It was getting close to 1 pm, so I hoped we could miss the 12:00 lunch crush. It's 109 degrees today. There were many open tables, but we were seated on the patio. There were only fans to cool down the area. No one asked us if we had a preference. Once seated, we immediately were served water. My friend asked for a Diet Coke. 30 min later, the waiter came over and said, "oh, you haven't gotten your Diet Coke yet. So sorry" He leaves and comes back with the soda. We don't let him leave without our order because my friend has plans later. 30 minutes later, the waiter brings bread and apologizes for the wait again. There were no bread plates, but we had a basket of bread and placemats. About 2 minutes after the bread delivery, our food showed up. The food was delicious. After we dined, the waiter came back and asked if I needed a box. I did and he left to get it. I asked for the dessert menu for a birthday treat. The waiter complied and left. 15 min later, the waiter returned for our order. By this time, we've been at this restaurant for 90 minutes. 15 min. Later, the cake showed up at the table, where the waiter apologized yet again for the wait. We pay the bill and after 2 hours, we leave. My friend lives near the airport and the restaurant is located in desert shores. She calls me at 4:15 from a grocery store near her home. This waiter forgot to return her card. I live closer to the place, so I have to go retrieve her card, and drive to the other side of town to return it. If I could give them less than 1 star- I would.
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