I went through the the drive through for my colleagues and I. I'm vegan and ordered something without cheese and sour cream. The lady taking my order repeated my order twice correctly. When I arrived to my work to eat, there was tons of cheese and sour cream. I called the store, as I was upset at not having a lunch. They were very friendly and apologetic about the situation and gave me a credit at their store. Fantastic customer service Del Taco! Kudos to you! One happy customer even though I'm still hungry.