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  • I had 4 electrical outlets that randomly quit working. My home warranty company sent out Ideal Services. The tech who came was named Henry, and he was extremely professional, prompt, polite, and clean in his work. My time window was 8-12 and at 8:45 He called to say he was 15-20 minutes away. Sure enough, right about 9:00 he pulled up. He covered his shoes with booties upon entering, without me having to request that he do so, and was able to quickly replace the faulty outlet, fixing the problem. When it comes to electricity, I'll gladly pay the $75 home warranty fee, rather than try to mess around with it myself!
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