Dog fell down the stairs, long story short they try to play your emotions and take as much money from you as they can!! Told me my dog would never recover and won't be able to walk again and might need surgery. We're talking thousands of dollars. They tried to make me feel like a bad pet owner for leaving. I took my dog home anyway and got a 2nd opinion the next day. He needed some doggy pain killers and rest. 2 weeks later he was completely back to normal!! Shame on this shady shady clinic!