Although the food is for the most part great, the service is very slow!
I went in with my family and there were two people ahead of us. Two workers were cooking behind the counter and seemed to be messing around more than anything. One worker was at the cash register, the other was making customer orders. Two people ahead of us, no one sitting in the dining area, we were there for 30 minutes before we got to start telling our order. This isn't the first time either.
The food is good. However, I've been there a few times and the rice is not cooked all the way and was very crunchy. A native of California, I was happy to see this place out in Arizona. However, I'm considering sticking to Chipotle if they don't improve.