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| - For $26/night, we weren't expecting much. Boy, were we pleasantly surprised! ALL of the staff we dealt with were exceptionally nice and very helpful. The room, not renovated, was super clean and a lot larger than we expected. There was a table with 2 chairs, and also a very comfy club chair, so that you didn't have to sit on the bed all the time. No coffee in the room, but there is a McDonald's downstairs.
The things we didn't like aren't about the hotel part, but the player's club and the Courtyard Grill. Our room came with 2 free breakfasts for each night's stay, which for us was 2 nights. The first morning we got to the restaurant around 11am, were seated right away, and then proceeded to wait...for drinks...to have our order taken...for drink refills...for our food...All in all, we were sitting at that table for an hour. The food was good, but the service was LOUSY. However, free is free so we went back the next day to try again. We had to wait a bit longer for a table as the restaurant was packed and there seemed to be only one busboy. The service the 2nd time around was fantastic. Even with the wait for a table, we were out of there in 30 minutes. Stay away from the scrambled "eggs," tho. I don't know what they were, but they had a weird texture and taste.
My other complaint is in regards to the player's club. The first day we were there, we got cards. My account was new so I got a whoppin' $3 in free slot play and I was told that for every 50 points I earned in the first 3 days, I would get $5 in free slot play. "AND," the lady said, "Today you earn 5x points! For the holiday." So off I go and by the end of the 2nd day I had 106 points that I decided to redeem for my free slot play. I go to the player's club counter and the lady says, "Oh you don't have enough points. You only have 46 points." WHAAATTT?? Apparently, what the lady didn't know the day before is that only "base" points count towards earning free slot play. Any points earned during a special promotion don't count. Well ok, whatever, but she didn't have to be so rude about it. Half the player's club staff is rude, and the other half don't know what they are doing and need help from the rude people. I will avoid that player's club as much as possible.
All in all, we would stay there again because the rooms were comfy and cheap and it is in a great location. But. We won't play there and we won't eat there.
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