For a chain BBQ place, they seem to do just fine. I eat a lot of BBQ all over the country and this place is always good and consistent. It doesn't get the 5 stars like some of my favorites in KC but that's ok. I have probably eaten at Famous Dave's 30 times and never been disappointed with the food. Sometimes you get a server that can't do their job but that's to be expected with a chain. Nice to see they still make it happen after getting so large.