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| - This review is in regards to the pool area with cabana rental and a hotel stay. I am local, so the location wasn't an issue. Also, I don't gamble nor did I eat in any of the restaurants inside the casino.
We stayed in a 2 Queen room and I was very impressed. I am a total neat freak, and I was pleasantly surprised at how clean the room was. Very well appointed (the step-in, tiled shower is very large), and the beds were super comfortable. Also, the housekeepers did an awesome job cleaning the room. They actually changed the linens on the beds, which seems to be very uncommon these days. I always leave a tip and a note for the housekeepers in hopes that we'll get the best service possible, and it worked 10 times better than I could have hoped.
The pool area is great. The pool itself doesn't get very deep; I think it's 4 feet at its deepest. It also has two shallow wading areas for kiddos. There are two lifeguard stations and they seemed very attentive. The pool is salt water, which is great. Great towel service, too. The food is decent, but it definitely is a slower process, so just plan ahead. Bar drinks were yummy. We were also very impressed with the waitresses (especially Nikita!). We had a cabana rental which was very well worth it. The interior has a couch, two chairs, and a table. Plus, a refrigerator, safe, two fans, and a TV. Outside, you have two personal loungers and an umbrella.
I should note that I did take 1 stay away because there were a few hiccups. Namely, I was the first person to make a cabana reservation, and when I arrived my name wasn't on the list. I was able to get it straightened out, but since it was a holiday weekend, it could have been a nightmare. Also, I feel like the website needs to be revised to include more information (maybe a FAQ section). Similarly, the employees didn't really seem to have answers to some of the most basic questions (pool opening/closing times, etc.). I'm a planner by nature, so all of these things really created an issue.
Here are some helpful tips about the pool area:
- You need to show your room key to gain access to the pool area. They will also check any bags you bring in. You are not allowed to bring in any outside foods or drinks.
- The pool deck area and hot tub are open 24/7. During our stay, the pool itself was open from 10:00 a.m. to 8:00 p.m. The cabana rental spans that entire time, and it is yours all day, even if you leave for lunch or something.
- The cabana rental includes some drinks (soda, water, and bottled smoothies), as well as a fruit platter (nice variety and good size) and chips with salsa.
- Because the pool is not very deep, there is no jumping or diving allowed. It does bum the kiddos out that they can't jump in, but it's totally understandable why it's not allowed.
- You have to leave the cabana an hour before the pool closes so the staff is able to clean up. No big deal because you can still use the outside loungers, but I noticed some other people getting upset because they weren't made aware until the last minute.
- A cabana rental includes 8 people. So, we were able to have friends/family join us at no additional charge.
- There are lots of options for food/drinks that aren't on the menu, just ask! My kids wanted ice cream and there were tons of options available that weren't listed on the menu.
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