I haven't actually looked at what the ingredients of a Kungfu Tea is. If it's just high fructose corn syrup and water, I don't care; it's that good!
Even though I don't alter the percentage of the sugar, it's still never too sweet for me. When my husband and I have a bad day, we'll go to Kungfu Tea to turn it around. The fact that his black milk tea and my almond milk tea will always be made the same and therefore taste the same is comforting.
The staff that take your order were pretty straightforward. I feel like I would act the same if all I saw was a line out the door all day. I'm sure if they were given a script like Starbucks it would make the service feel more "intimate." Though I'm not sure if that's the atmosphere they want in the first place anyway, I mean it's a boba tea place.
Pros: consistency of my tea
Cons: surly cashiers that take your order