DSW has become my official shoe store. I love their selection, particularly the clearance racks with the generous 40-80 percent off marked prices. I also love the equally generous Rewards program. I've already cleaned up on the welcome coupons, and I anticipate I'll be earning points rather quickly. (I think the rewards program is one of the biggest incentives to purchase here vs. other retailers.)
This is a very clean, well-organized store. Service was okay, no complaints, however my interaction with the employees was limited to just the checkout. Only downside to a store this large is it can be quite the time-suck, but then you're shopping for SHOES so who cares!