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  • I really wanted this place to be a HIT......but instead it was more of a #FAIL. I'm sure that it was because I was booked with a NEWBIE right out of school and her first week in the Salon. So I would give this salon a second chance but book with someone with more expertise. The hair stylist was a sweet girl right out of school was I knew was trying so hard. My Trim & Partial High Lights took 3 1/2 hours though!! Additionally the highlights came out very blocky and with some leopard stripes. The color was not put all the way to the roots so I walked out with ROOTS and a $200 bill. I told the stylist a few times the issues at hand but each time she started crying and I didn't have the heart to pursue the issue. Disappointed that I walked out with roots when I went in there to get a touch up. When I got down to the parking garage and my "validated ticket" had only been validated for 1/2 the time and I had to spend another $20 to leave the garage. The Manager heard that was I was unhappy with the new girls attempt and sent me a gift card to their salon. A very nice follow up and great recovery. So I would say, sure - check them out. They seem to have a great product line with all natural Aveda products, they have an amazing location in the Heist tower (except for the parking) and a classy salon. Just be sure to make your appointment with someone with experience.
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