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  • I have been a long time customer of this company. NO LONGER! The last few years, since they split/plumbing/hvac their customer service as gone down hill..BIG TIME. A lot of the original service people and office staff have gone by the wayside. Aside from the fact that they now are SELL SELL SELL company, their service is for the pits. I had recommended this company to many of my neighbors and friends and they are, as well very disenchanted and are seeking out other companies. Priority had installed a new water system a few years ago. I never complained about the workmanship when they installed the "lines" in the garage. But, now that the hoses are coming away from the wall, and I might add they did a shitty job installing them, I called Priority made an appt. only to wait for them on the schedule day, and they didn't show, but I had to call the office and ask "where they were", and having the gal tell me she didn't show me on the schedule. WHAAT! Ok, let's reschedule. So, we rescheduled only to have them call me the night before (after 4:30) to tell me that had to RESCHEDULE again, as their plumber was on another a job and had to finish that one first...Oh but they could come out later in the day. Not acceptable. Let me ask you....they only have ONE PLUMBER? So, I told her to call me back the next day to once again reschedule. Third time is the charm. Ha! Do u think I have heard from them...NO! So, if you need any plumbing or AC work done look for another, more reliable company. I guess they just got to BIG for their Britches. It is all about "show me the $$" with this company now. It's to bad "EEK" is the only review I could give them on this Yelp site. Believe me it would have been much worse.
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