This is an email response from Karolynn McMurray, the new Director. Finally received the video. Interesting to watch... The music wasn't what we had at all and the spelling of our last name was wrong.. but It is truly nice to have and not have to wonder about it anymore. So thank you to Karolynn..
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I have good news for you, as I was going through boxes from our storage area; I have come across your wedding video. I ask that you please remove the negative review that you have placed on the review websites and I will gladly send your video to you fed ex. Please send me your mailing address so that I may send your video to you.
I again apologize for the staff and management that were here at Lakeside prior to me taking over. I have continued to look for your video through all and every box that we have here in Lakeside Weddings. I was shocked to sort through a box of invoices and see your DVD mixed in with the invoices
I look forward to hearing from you.
Sincerely,
Karolynn McMurray
Director of Sales & Marketing
Lakeside Weddings & Events