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| - The prices are reasonable, the store is clean, and the employees are friendly. It's not quite as cheap as Woodman's, but better than Copps and less expensive than Metcalfe's.
The specialty cheese selection is excellent. There is a fulltime cheese staffer here. Housemade fresh mozzarella is made here once per week.
The produce section is pretty good although smaller than Metcalfe's. For example, I once searched for Beets and they didn't have any. Hy-Vee is the only place I've seen selling Hatch peppers (seasonal).
Deli meats&cheeses are pre-sliced, which is not really my thing.
The seafood selection is very good and the meat selection is good too. Many varieties of brats, sausages, marinated chickens, and kabobs. If you are looking for a very high end steak type thing, I wouldn't recommend Hy-Vee, there aren't a lot of options. Small selection of grassfed beef and bison available.
My primary complaint is how they arrange the store, sometimes item locations can be very odd. Try locating the Mexican chorizo as a challenge.
The seating situation confuses me. Hy-Vee has a sit down restaurant&bar with a small limited food menu. It also has a cafeteria style selection of hot food (Chinese, American, pizza/pasta, etc). Cold salad bar and prepared cold meals seem unremarkable. The Chinese-American food is what you would expect, I have not tried the other foods. You can buy your food from the cafeteria style line and pay for it but the seating is all inside the restaurant area. So sitting in the restaurant area with the food you already purchased seems like it'd be really awkward--there are servers, but you don't need them, so are you supposed to tip...?
The sales situation here can be a bit odd at time--they have these tags saying "Red Hot Deal" but you look at the original price and it's the same! The Red Hot Deals tag means nothing. Once a month on Tuesdays, they have a 2 hour sale of completely random products, some of which can be a very good deal. I recommend checking ahead for these deals on their Facebook the same day, although they can also give you a flyer with the 2 hour sale foods. The FB daily deal can also have good finds--just tell the cashier you are using the Facebook deal. They have an amazing deal on Weds, 15% all items in the Wellness section.
Once I had a complaint about the rotisserie chicken, so I filled out the receipt survey and got a very prompt response from management and they sent me a gift card. When they first opened and didn't have enough pita bread, they remedied it based on customer feedback.
Overall I'm happy that Hy-Vee is my primary grocery store.
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