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  • Cockroaches, cockroaches and more cockroaches! After you get over your new roommates ( the cockroaches) you realize you have now moved into a high crime area, stabbings, assaults and domestic violence are common place here. In fact I even had one victim of a resident sit in front of my unit for over 2 hours talking the police and asking to use my phone....I didn't need the drama until 11pm. My lock on the apartment broke and when I called emergency maintence I was told there would a charge to let me in and I better have cash. What??? Cash at 10 pm and because the lock on the door broke?? Something is not right. Then there is the leasing office, it must be a terrible place to work because they can't keep staff so they are constantly training which is their excuse for rarely returning phones class and for not following through on anything. After 10 months of trying to get rid of bugs I was told I could break my lease and leave but of course after I found a new place they claimed miscommunication I could only break my lease if I went to another PB bell property not to a property of my choosing and not this a significant price increase and another year lease. After being so poorly treated 1. Waited 3 hours in the sun to be allowed to move in since the leasing agent was late to work 2. Being told I wasn't allowed to inspect my unit in the state of Arizona 3. Moving into a dirty unit with cockroaches 4. Having the leasing office keep whatever hours they wished would I give this property management service more money and sign another lease?? Do yourself a favor, don't rent from Sonoma Villas. There is nothing but cockroaches, over flowing trash, bad management and violence.
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