Terrible company to do business with.You can't get the people on the phone you need to speak to-customer service is dis-service and they lie about what they actually do and don't follow through.
A nice door to door salesman knock on your door and sells their services. After the first visit it is downhill from there. Spare yourself the headaches.
They are one giant franchise and all are the same. Find a small independent company if you can.