I have never had an issue with this place. It's my go-to Hallmark store. I've never felt discriminated against (unlike claims from another reviewer). Age discrimination? Really? Haha. I'm young, female, and have spiked hair.... And I have been treated with nothing but respect here. The staff here is always happy, friendly, and helpful. There's always that one person that wants to complain about everything. Ignore that review and check it out. I'll be headed there today for a birthday card. :)