We are regulars in this place, but were extremely disappointed during our last visit. From the time we were seated everything started going wrong. We ordered coffees and we had to ask our server for the milk/cream 3 times. By the time she brought it in, the coffee was already lukewarm. Then our order of ham came in and her fingers were touching a part of the eggs on the edge of the plate, same thing for the pancakes. We had to ask her for catsup twice. We were still in the middle of eating and she brought in the bill. Then I asked for a take out box and she kept forgetting, I had to ask her for the 2nd time. Lastly, when we looked at the bill, my son's order of chicken fingers includes the chocolate milk in the price, but she added it separately, adding almost $3 on top of the bill. I had to tell her and as expected, she said she forgot. Her name is Collien as I got it from the receipt. Servers should continuosly be supervised