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| - Not happy. Was recommended by a friend that lives around the corner. The sushi bar was full, well, full enough that there wasn't two empty seats next to each other for me and this friend to sit at. So, we had to go upstairs. Bar had two seats. I guess I'll order some sake then, great. What else can I do since I'm unable to get sushi upstairs. This was the first time meeting with this friend. It took 2 bottles of sake to finally get a seat back downstairs. I made my way downstairs and asked the server there to bring my sake, that was just opened, to the sushi bar. He actually refused with a half lame excuse that they "probably" already threw it out. Like the 10 guests to 10 employees was just overwhelming and he couldn't go and get my 15 dollar bottle of sake. And I was with someone. What a horrible attitude from this runt. Then it took another extra long seemed like forever time to even place an order for sushi. 3 bottles, 2 rolls, and seaweed salad for 100 bucks and absolutely horrible service...yeah, I'll pass.
Edit : looks like an employee responded to me. As you can see, he doesn't even address the complaints. He tries to tell me they are popular? Oh, ok...good luck. I'm popular too. This links to my Facebook that gets plenty of attention. Little tip: you should not excuse your employees mistakes because you THINK you are popular. Btw, if you read, I mentioned there were 10 guests at the time. If that makes you feel popular, see you in 3 years. Oh, and one of the main complaints is that the little server, who had 2 couple groups (that's it), couldn't make 'my stay as pleasant as possible.' In case you don't understand customer service, that means bringing the just opened bottle to location guest is sitting. Wow. Good luck on being popular :)
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