I reviewed this place on yelp along with reviewing the menu online.
I will tell you the first time I picked up Togo from this place in a Sunday and I was completely blown away!!! And would have rated five stars!
I ordered the beef brisket with macaroni and cheese, substituted cole slaw for green beans w/an up charge (which is fine and understandable). The brisket was perfectly seasoned and cooked perfectly! I enjoyed the macaroni cheese it was very cheesy and it had a nice crust of extra cheese and seasoning on top of it. I was also asked if I wanted tortilla or a bun and favored a bun which was also butter and toasted amazing!
The overall ordering was very similar to how it look like online.The flavors were amazing and I was completely sold on the place.
I went back two weeks later on a Saturday and had a completely different experience. When I ordered they didn't seem to understand the menu the same as the Sunday person did which was fine but I still order a very similar meal the only change was corn vs green beans. I was not asked on my bread vs tortilla option but honestly forgot about it since I was distracted about switching corn for Cole slaw.
When I received my meat I was upset because this time it was very fatty, I didn't receive tortillas or a bun, the macaroni and cheese had none of that amazing flavorful crust or additional seasoning overall it was not the same meal I was completely discouraged and have not eaten here again. I didn't talk to the management about it because I felt uncomfortable with the whole situation. I would not like to be tattling on anyone but was honestly bummed about it.