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| - By far the WORST restaurant experience I have ever had! My daughter and I went there for Mother's Day.
1. Upon entering the restaurant, nobody was there to greet us. There were only about 5 tables sat at that time. It was 2:15pm, so before/after the rush.
2. Feeling awkward just standing there, I took a to-go menu from the plastic holder to look at. When the host finally came, I went to put it back and the plastic thing tipped over. I fixed it and the hostess said "you o.k. there?" HOW RUDE!
3. Server took way too long to come get our drink order. A table was sat behind us a few minutes after we were and had their drinks and order was being taken before we had our drinks.
4. The restaurant was NOT busy. The owner/manager or whoever she is just sat at the bar doing nothing but talking to the bartender who had 1 customer and was just chatting.
5. Ordered an appetizer. It took 20minutes. It was cheese sticks!
6. Finally got dinner ordered half an hour later. A philly steak sandwich and baked ziti.
7. Another 30minutes later, asked the server about our food. She said it should be a couple more minutes. 5 minutes later, no food. Asked her again and also asked why ours was taking so long and the table that sat behind us was now paying their bill! Server said "I was wondering the same thing".
8. Forty minute mark - food finally comes. Another server brought it. I asked her why our dinner took almost 40 minutes and this was her SNOTTY, RUDE reply...."I checked the ticket, and your order was put in at 3:02pm. It is now 3:32pm, so that is only 20 minutes". REALLY? That is 30 minutes lady.
9. Finally, so upset, I went up to the bar to find a manager. Turns out the woman doing nothing sitting at the bar was indeed the owner. I explained my frustration and she could care less. Her attitude was just as bad as the girl that delivered the food. Said "we make all our food fresh here", blah blah blah.
10. I asked for my check, we paid, and I left.
After getting home, I went to their website and found out the snotty waitress is also part of the family that owns this place. They claim to make you feel like part of the family when you come in. Nothing could be farther from the truth.
Thanks for making my Mother's Day so bad.
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