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  • Hotel lobby is great, the location can not be beat when staying in town for a game or any other activity (Pittsburgh is small). The rooms were clean with some wear and tear in the bathroom. Beds very comfortable. I grew up in Pittsburgh but have never stayed at the Renaissance. I was visiting from out of town for a wedding and was a bit taken back by the confusion at the front desk. My father-in-law to be booked 3 rooms. He wanted them all on his card so he could get the reward points. The guy at the front desk could not grasp this concept. We had a minor issue in the morning with the bill. Same guy billed our rooms individually and not on the card we requested. We are easy going people so it was not that big of a deal, despite the 4 day hold on the funds while traveling. However for the price of the room, I think they could afford some better training for their employees. Nice place, beautiful architecture, but I would probably look elsewhere in town unless you have your heart set on this hotel. Does not seem worth it for the price.
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