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  • Really like this place but the customer service at this location has ruined my expectations for Five Guys and can give 2 stars only. I ordered 2 burgers and 2 fries to go. One burger with mushrooms and another burger without the bun. Waited a few minutes and they called my number, I was handed one brown bag and asked is this everything, he said, "Yes, 2 burgers and 2 fries". I got home and only had 1 burger. I was frustrated, called and asked what happened, they said oh sorry we forgot to give you the burger without a bun. I said I couldnt come back for 30min to pick it up. Upon my return, they didnt remake the burger but gave me the one they forgot to give, it wasnt even warm. No apology or compensation, acted as if it was my fault that I didnt get it. Very bad experience, I wont return to this location and hope other locations can deliver a 5 star experience
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