This is a difficult review to write. My family started eating here when they first opened. We were a once a week customer. Very happy with the food and service, pizza is delicious.
Then one evening, we placed our order asking for the special we always get, a 2 pizza deal.
When we received our order, they placed 2 medium pizzas on our table. I immediately asked about the pizza size as we had always received 2 large pizzas as advertised. It turns out they have 2 specials, a 2 medium pizza deal and a 2 large pizza deal.
The employee never asked which deal and the fact that we were there with 5 people should have prompted them to ask me to specify which deal.
I spoke to the owner of this location he agreed to make us another medium pizza to make up the size difference to which I agreed to.
Nearly 10 minutes later, the owner came to our table and told us that if he made us another pizza, he was going to have to charge us for it.
I refused and now nearly 2 years later, we have chosen not to return to this establishment.
My money is important to me and it should be as important to any business, especially a small local business...
I now choose a place slightly further away, but one that appreciates its customers.
Pizza - delicious
Customer appreciation - needs improvement
Hope some changes have been made over the last couple of years