To start our search, we set up a in home quote with one of the overly advertised companies originally and it was disastrous (3 hour) experience that left us discouraged and we almost gave up on the process completely after that night. I am so glad we kept our next appointment with Window Universe! Chad came over and was there maybe an 1/2 hour tops and left us with an easy to read, itemized quote. The quote was well within our budget and was so simple that we could have even calculated the cost if we decided to split the job, take out options/upgrades, etc. Our install occurred over the last 2 days and I am very impressed with the work, these windows are beautiful and I am so happy with the way they made my house look from both the inside and from the curb! The installers took every precaution to leave the work areas clean when they were through. I highly recommend others look into Window Universe Lakewood!