EVERYTIME I eat here, the lady at the counter is so personable and truly a delight to talk to. She pays every customer individual, unrushed attention, but not just towards the order, towards the guest as well! Not to mention, the food here is TOP NOTCH. I wouldn't eat a burrito anywhere else in the downtown area. The tortillas are fresh and flavorful, the burrito fillings are scratch made and delicious. I would recommend this place to anyone looking for the best burrito in the city.