I have been looking into getting a new front door and security screen replaced at my house and I ended up talking to Aarron who was so helpful! He told me the basics and informed me of all the different types of door from the simple ones to a nicer ones. He told me that a person can come out for a free estimate and see if there are any special requirements that my door would need. I sat down with him and he was the friendliest associate I have ever met! I actually went to Lowes to talk to another man about quotes on a door, but Aarron seemed like he knew his stuff and what the best options would be. Being a first time homebuyer, these things can become a little overwhelming! Never know where to start or who actually has the best pricing. While talking about doors, I told Aarron I also needed new windows, but I didn't want to make two big purchases. He told me that this guy named Rick can come out and do an estimate on my windows and that quote would be good for another 6 months. Aarron made it sound so simple and didn't feel like I wasn't getting pressured into anything that I wasn't interested in or he needed to sell me things I didn't need to purchase. He made me feel quite comfortable with the whole process! Rick came to my house the next day to take measurement of all my windows. He was a very nice man and knowledgeable of his products. It seemed like such a quick and fast process. He told me the price of the windows and I thought it was going to be more expensive than the quote I got from this other window shop in PHX. Yes, I try and support local shops, but also try to get the best deal where ever I can. The quote Rick gave me was about almost $220 cheaper, plus Home Depot was super responsive about coming out and giving me a quote rather than the other guys who just gave me a rough estimate over email. It definitely felt a lot more personable. In the end, I ended up purchasing the windows through Rick and will keep an updated review on how the rest of the process goes! I have the people coming out for the door tomorrow. If you need new windows and doors installed in your house, go talk to Aarron! He was such a great help and makes you feel at ease! Rick will make this a quick and easy process at home! Thanks for all your help!