We had a reservation at Biaggis we were meeting friends, we happened to arrive a little early so They wanted to seat us immediately. Our table was in a very undesirable location. When we asked to be moved they said we would have to wait 30-40 minutes. We stayed at the original table being assured that our friends would be directed to our table when they arrived. well 15 minutes later when we went to check our friends were sitting on the bench and had been told we had not arrived yet. We are hopeful they can get organized and treat there customers with more respect.