Their leases are complete protection of the landlord and not the renter. After multiple efforts to gain an accurate lease on what was verbally agreed to before applying, we ended up speaking to Brian. Dealing with Brian was the best thing we could of done before signing the lease. We ended up walking away from the rental after our deceptive experience with Brian and how he handled our realtor.
He kept going around our realtor, trying to deal with us directly. He would not give the owner of the home our offer. Brian kept saying, "it's policy" and "that's not how we do business." Well, because of his game of hardball his client lost a great renter and the property is likely to sit vacant through the holidays. When he was dealing with me directly he was trying to nickel & dine us to death with no reassurance they would be their in a timely manor if we needed something. It was a complete blessing for us and if it were not for these reviews I would have had no idea this is how Key Property Management is ran.
This company seemed very creditable due to the fact that I am currently taking my real estate course through them.... I WOULD TELL ANYONE TO STAY AWAY.