When you go to The Queen, you pretty much know what you are going to get.
I've always had good service. Sometimes, there is a bit of a struggle bus situation, but overall, very positive.
The most amazing thing happened to me one time at this particular location. The registers were down, so they literally were just giving away free ice cream. It was the first time I didn't have to feel guilty for making a special trip to buy the $9 box of Dilly Bars. Heck Yes!