We arrived on time for our appointment. There was a little mix up with our appointment, but it didn't matter, they still took care of. Nice guys. I've been to other suit stores so I can generally perceive how good a suit salesman can be. The guys that helped us right off the bat definitely sized up my future father in law right. Gave him a jacket to try on and on the second try it was the right one. After trying it all one we got measured by the in-store tailor (not related to the business at all just renting space) and the tailor knew what he was doing too. They said it'll be ready in 2 days. If all works out after receiving the suit, this is probably one of the fastest experiences I've had in a suit store. Worth it! Good service, good help, great prices.