BEWARE of this place. You've been warned! Dropped off my 2 iPhones on Feb. 13, it is now April 3 and they still haven't found my phones. They attempted to trick me into picking up phones that weren't even mine. I dropped off 2 phones 7 wks ago that weren't working but looked excellent on the outside. I made many, many phone calls following up but every single time I get the run-around or somebody says they'll call me back but they never do. After waiting for so long, they said it was finally there.. WOW.. went to their store just to find out that the phones looked so scratched, over-used, beat-up and one with the serial code deliberately scratched off.. such a fraudulent act for a place claiming to be "the best in town"... really? "AT THE END OF THE DAY" (yes you!) FRAUD IS FRAUD! They tried to deceive me by forcing me that those beat up phones belong to me. You're not dealing with a stupid person! Well guess what? The phone that you guys were forcing on me don't even match the serial number on our iPhone box. After 7 weeks, they still won't admit they lost our phones. The public deserve to know how this place operates. This place is in desperate need of an overhaul. There are NO excuses for what this place has done to us.. NONE! Miguel, I hope you're reading this. This is not right! I have spent too much wasted time & energy on you guys. A decent, honest operating business don't try to deceive & lie to their customers. Don't be deceived by all their reviews because they buy reviews by offering you a discount. Lets see what's the next excuse they have in store for me..