I basically love this place. I wish they were closer to my house and open later... oh and had more seating so i could study a little bit.. but those aren't relative complaints.
The service is always five star. They have plenty of people behind the counter and they are always quick and full of great recommendations. I have never had an order come out wrong and when I order my drink less sweet, they listen.
The menu is extensive and there is something for everyone. They don't offer a lot of fresh fruit... but I'm there for the tea so it's not something I care about. They offer milk alternatives for vegans!! I am unable to do the sea salt cream, but I've heard its amazing. My favorite teas are the oolong and jasmine, both made vegan and less sweet. The thai tea was also good, but not my favorite. Their boba is perfect consistency and they always put the perfect amount! I can not wait to try some of the other teas on the menu;) I will update accordingly after. In the mean time, go try brew tea bar!