3 stars for the food only. As you see in most reviews service and cleanliness is sub par at best. Don't bother trying to change this through Yelp. Carolinas doesn't care!! I'm a Az native and have gone to here for years. Only reason to go is the food as the service and housekeeping has been bad since they opened. I have seen the help change several times over the years but you get the same crappy service. With a little direction and competent management they could put the US treasury out of business because they would be printing money!!so visit them with a empty stomach a lot of patience and tolerance and you should have a mediocre experience. Good luck. If you want a sit down dinner with food just as good if not better go to Comedor Guadalajara on Central and the 17. Check it out.