I have literally been putting this appointment off because I am so impatient and also because I am a big chicken when it comes to the dentist. I have to say my appt was for 11am and they called me at 11:02 and after X-rays the dentist was in no later than 15 mins. I was super impressed. Now to schedule an appt to have 4 teeth pulled out is another story. Glad I was referred to this location.