So in the high stakes claim for: "The Most D!ckheaded Customer Service at a Jewelry Shop in Vegas," you Gabriel Jewelers take a photo finishing second place. Cause lucklily for you Gabriel, believe it or not you have another jeweler that shall go unamed down the street from you *cough*Freij*cough* that has piss poorer service.. but I wouldn't depend on it if I were you. These other reviewers don't lie, son!
Strike 1: I'm just looking to get a watch repaired. But then dude yells over to me that they're closed. Ok fine but you gotta be rude about it dude?
Numero dos: Alright so maybe dude was tired and wanted to go home, so I return another day to get an estimate on the repair from the same rude cat, and he tells me it will take a week. But by the weeks end I receive no call back. Y'all aren't THAT busy that you can't take a few minutes to show a little professionalism and call me and update me to let me know whats up?
#3: I call them up they still don't know whats going on with my watch but the woman on the other end tells me that she will indeed call me back in a few. A day passes, still no call back. A little peeved, I call them myself to let them know I'm just gonna pick up my watch already.
You get .5 star for not abruptly tossing my watch on the counter.* A little professionalism and consideration can go a long way. Perception is reality. if the lack of a few simple call back(s) is an indication of how you conduct your business and treat your customers then I'm not fu*king with you. Pure and simple.
*Check out Freij Jewlers for more info.