A little painful but worth it. I get laser on my upper lip and chin. I've definitely seen a difference. I used to get waxed every 1.5 to 2 weeks. I get this treatment once a month for six months. $60/visit. I really started noticing a difference after the 2nd or 3rd visit. It's so great to be without the hassle of waxing so often. I'm really considering laser for other areas.
Also, I had no scarring or redness. I think once I did need some ice afterwards but that was a new person and she never touched my face again.
So, if you're thinking about it, try it.