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| - Got to Yelp about this place. I purchased a pair of glasses online, and wore them to this store.
Right off the back, the attendant/technician? "Claire" mentioned that they weren't the right frames for me, and then explained why.
My last pair of glasses were an issue, but I never knew why. The online pair had the a similar issue (ill-fitting), and Claire explained what significance the numbers that one arm of the frames had. (I was choosing frames where the bridge was too wide, so they naturally rested on a level lower than how frames are usually worn).
She spoke with me about a couple of major pitfalls of purchasing eyewear online - that the PD/pupillary distance is usually inaccurate, and that the center of the lens is unnoticed with online eyewear purchases -- they create the lens in a generic way, even though the center of vision isn't usually symmetrical/parallel for both eyes.
I plan on getting a pair of frames, and having the lens created here. I'd rather avoid headaches / undue stress on the eyes, by having the lens measure exactly the way I need them to for my set of eyes. Worth an extra $100 to get this accuracy, in my opinion. For the sake of your eyes' health, I recommend that you look into purchasing the frames that fit you well and a pair of lens from a reputable place, so that both the frames and the lens sit at the right level.
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The only downside is that their inventory of frame selection is limited, compared to larger shops. Still, I guess it's like shopping at Winners - where you might stumble upon a really great find among many other typical options.
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Service was more about factual information, than solely an opinion about whether a frame 'looks nice'. I learned a new way to approach frame-shopping, finally.
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