Why has this company gone so downhill? I LOVED them at my old house. They were the only company that could control my scorpion problem. They had wonderful techs and outstanding customer service. I recommended them to EVERYONE.
Fast forward about a year, and they are horrible. Last week, I had a spray scheduled. I waited around ALL day because they told me between 10 and 2. At 1:45, I got a call from the tech who said "I didn't even know you were on the schedule- do you still want me to come?" I said uhhh yeah I've been waiting all day. He told me that they put my new address into their system wrong, so I had to correct that. And he then said "well my inside sprayer broke so I can only do outside-is that okay?" Considering this is a new house and you pay the same regardless of whether you do inside, outside or both, I told him to forget it. I told him to have them call me to reschedule.
I never got a call. I called them to figure out that their phone system is down. Why couldn't someone have called me on a cell phone? It's 2018 for goodness sake. I emailed them and they rescheduled the spray until today. They have just about 1 more chance with me.....it's getting old super fast.