This place is close to my house so I thought is give it a try. I needed a pair of knee hight boots takin in in the calf. The price quoted was 3 times cheaper then Shoe Lab. Well when I picked up the boots they had only taken them in around the top, and they are super tight. They were suppose to leave room for pants. Also the bottom now has a weird poofy part. The shoe is not even all the way up the leg. My last pair of exact boots I took to shoe lab were perfect. Now I have to go buy new boots