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| - This place used to be great and I come here often, but I came Jan 7th 2018 and the food and SERVICE is the worst. It's odd because it's all the same staff so you'd expect it to be the same. But when you take a number, they call the bigger tables first - a group of 4 people who came in less than 5 minutes got their table before the rest of us, and there must have been 10 of us waiting for a table for 2 for as long as 30-35 minutes. This kept happening with 8 other bigger groups!
For your information, if you're seated in the second room (the smaller room behind the front desk), dim sum cost more and the food doesn't come as frequently as they are eaten quickly from the first room. Some of the carts will start in the second room but it's not as much.
Also, after you've paid, if you're expecting change, let them know or you'll be waiting forever for money that will never come. I couldn't sit at my table because the previous customers didn't get their change, it was awkward because our table was already changed, new plates were already set, and the tea pot was already poured. But we just stood there awkwardly waiting for them to get up. It took some time for the waitress to find their bill and get their appropriate change.
As for food, I felt particles of sand while I was chewing but didn't mention it, just spat it out. Then my friend mentioned the shrimp might be sandy. We later figured out it was most likely the hot sauce because there were small pieces of sand-like texture in both the sui mai, tripe and har gow dishes. I know this place isn't the cleanest but this is a real turn off.
Too bad I won't be coming back, I did really like this place. But there are too many negatives especially the filt and poor service. Nobody got time for that!
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