Chase (the owner) made the process and experience very positive; he was very knowledgeable and accommodating. I was only passing through Vegas on a cross-country trip, and because of my arrival/departure schedule, I only had a couple of business days available for him to do the work I needed done to my scooter (which involved him diagnosing a few issues).
Nonetheless, he squeezed me in AND EVEN came in on the weekend to get the work done, to ensure I could keep on my schedule. To top it all off, he was so reasonably priced (you may even consider him cheap). Wish I had Chase and Malone Motorsports in my hometown. Go here, you won't be disappointed.