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  • I really wanted to love this place, since it's conveniently located to me, and affordable. However, my experience was quite disappointing compared to what others have written. As I mentioned, this place has some affordable packages that draw in the customers. I came on a weekend afternoon, so there was a bit of a line. I had no problem waiting even an 1.5 longer than their original estimate before taking my car in. What I did have a problem with though was the shoddy quality control. There's one older East Asian guy there who was clearly taking his job seriously, and did an impeccable job re-washing and wiping down his side of the car, including cleaning out the rims. A couple of the younger guys responsible for the initial wash and cleaning the back and other side of the car did a pretty piss-poor job though. There were very noticeable salt stains on various parts of the back and side, making it clear that they 1) did not actually wash it properly and 2) did not bother to even check. The package I purchased included a trunk vacuuming - I went out of my way to clear out the trunk because I needed this. About 3/4 way through the cleaning (I was watching through the window, and so should you if you decide to go here), I noticed they had not done the trunk yet. After asking the manager about it, she placed a tag on the back to indicate it needed to be done. I actually saw one of those younger guys remove the tag, but not actually vacuum the trunk. When they were moving my car out after having "finished" the cleaning, I mentioned again that the trunk had not been vacuumed yet. At first they disagreed, but quickly realized that was true when I opened it. I will probably give this place one more chance. They have good prices, and the manager seemed on top of things, but the quality of service is super inconsistent depending on who is working on your car. Again, watch through the window if you want to make sure they actually do what they say they will.
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