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  • Brought my daughters car in. She is a single mom with a car that won't pass smog. Told the guy at the desk what the problem was. 2 days and $1162.00 later drive the car away and within 20 miles the check engine light comes back on. Back at Sun we are told by the service writer that nothing they could do would get it to pass smog (then why the expenditure of almost 1200.00.for something that had nothing to do with passing smog)? They must have seen us coming a mile away. As I dug for more information the service writer said he wasn't going to argue with me, but asking for more information is not an argument! He stormed out and brought the manager back and when I told him what his service writer said I was told that he "mispoke" sounds like something a seasoned politician would say. The manager told me the catalytic converter (which is new) must be bad. Really? He said drive 100 miles and see what happens...no further ODB II tests? No voltage/sensor checks. I was born at night but not last night! I was told to return the catalytic converter to the place I bought it, get a replacement and they would put it in for free (a 15 minute job). 100 Mike's later no change. Would I go back to be bamboozled again? No! Do it to me once shame on you, do it to me twice shame on me! A real mechanic looked at it. The problem? A 90 dollar oxygen sensor. Writing this does not make me better but warning people off does. Make up your own mind but Caveat Emptor, buyer beware! Definitely looking into reporting them to BBB, state agencies and maybe small claims court to recover some of the costs. Hate being ripped off and being treated like I am stupid.
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