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  • Me and my boyfriend waited to be seated, for 15 minutes which wasn't a big deal. But it wasn't busy, so I was a little confused there. We sat down, and started with the salsa, beans, and chips which I am in love with! I proceeded to eat some of the chipotle salsa and there was a hair about 10 inches long, that I had to pull out of my mouth. I asked my server whose name was Duke, about it, and he told me it was a chile strand and it happens all the time. he refused to to acknowledge what had happened, and did not apologize. We then tried to order off of the happy hour menu, and he told me because it was New Years Eve they were not honoring the happy hour menu, when we called two hours earlier and the hostess and told us they were having it. So we proceeded to leave, it was the worst customer service I have ever received. I did have a couple other experiences at Leticia's, that were quite enjoyable. Although, I will not eat here again, the hair experience was a total turn off.
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