I was in here often in early May because I needed to get some last minute things before my field research in Costa Rica in mid-May-late-June.
Were it not for the paranoid staff members consistently checking literally every few minutes to make sure I wasn't shoplifting ("Do you need any help?" = retail-fu for, "I'm checking to make sure you're not stealing anything.") or the ridiculously high prices, I probably would've bought more there instead of getting things online.
However, there was a nice sale and I bought some really great breathable pants there that made being in the rainforest so, so much more comfortable.
The products are great, the services and prices not so much. Because I'm not really an outdoorsy person, I don't see myself coming back either.