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| - Having been to the very cool bar for a Yelp Elite event a few months ago, we wanted to come back and try the restaurant. It wasn't a good beginning, and that was before we even got inside. There is no handicapped parking. Valet parking, though free, is mandatory. I wonder who got paid off to have the Artisan Hotel be the only commercial spot in the entire United States, Puerto Rico, and Guam to get away with this? I hate valet parking. First, they always turn off my automatic headlights, so I end up on I-15 with no lights on. And, even if they drive two feet, they adjust the seat. Sorry, but I don't drive a Lexus so I can just push a button and, abracadabra, the seat returns to my setting. My husband and I came in separate cars, so after parking in East Bumblefuck, he had to go back there to park my car. Word to management: Piss me off, and it's on the internet.
We were with another couple, and we entered the restaurant and waited. And waited some more. No one was there to greet us or seat us. Finally, we picked up menus and seated ourselves.
We didn't wait too long before a waitress came over. I ordered a glass of J. Lohr Riesling, and it tasted like the world's worst Chardonnay. A manager changed it for one that presumably was from a fresher bottle, and it was passable, though still not very good.
The restaurant door faces the bar. The door was open and the music was ear-shattering. Our server complied when we asked if the door could be kept closed, since we had to shout to be heard and couldn't have a conversation. It was better, but still way too loud. In fact, there was a second's worth of silence and we realized that they were actually playing music inside the restaurant - much softer music that no one could possibly listen to!
Things really improved with the food, though. My husband ordered the bowtie pasta, which was supposed to be prepared in an Alfredo sauce. It wasn't a problem to have it made with olive oil and garlic instead. I ordered the chicken sandwich, but didn't want it on the sourdough bread it was supposed to be served on. Again, no problem, and it was made on a pretzel roll. It was a terrific sandwich, with grilled chicken, pepperjack, avocado, and tomato, and I was able to have salad instead of the fries. My friend had a dinner salad with salmon and loved it, and her husband had the bowtie pasta also, but with the Alfredo. He enjoyed his, too.
The service was very good, the atmosphere is fascinating, creepy, interesting, and definitely one you'd want to take an out-of-town visitor to. And the doorman, Billy, was very friendly. But if we come back, it definitely will never be on a Friday night. Unless they start playing club music instead of the alternative noise they were blasting, so at least I can seat-dance while I'm eating.
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